Behind Every Smile Is a Story

Inspirational Stories

Every Statistic Has a Story!

Statistics can measure impact, but stories reveal what that impact truly means. Across Tampa Bay, Seniors in Service volunteers are helping veterans rebuild their lives, supporting struggling students, reducing isolation among seniors, and helping families facing hardship feel seen and supported. These stories highlight the compassion, persistence, and human connection behind every hour served and every life changed.

Paul, a veteran served through Operation: Veteran Connect, proudly displays his Social Security card and Permanent Resident card after receiving assistance from Seniors in Service volunteers.

Paul

For years, Paul, a proud veteran, faced one setback after another, and without a Social Security card or Alien Resident card, he couldn’t receive benefits or find work. Those missing documents kept him stuck, no matter how hard he tried. Then he met our Operation: Veteran Connect volunteers.

Together, they worked to remove this barrier, and today, Paul finally holds both cards in his hands and is ready to start his new job. As he put it, “Seniors in Service gave me the ‘A’ team — and they got it done!”

Classroom Grandparent volunteer Grandma Myrna and teacher Mrs. Litz pose together at an elementary school, celebrating a partnership that supports students and strengthens the school community.

Ms. Litz & Grandma Myrna

“God must really love me to send me a grandma like Ms. Myrna. I just simply love her,” shared Mrs. Litz, an elementary school teacher in Hillsborough County.

Grandma Myrna’s support goes far beyond academics — she’s a comforting, steady presence who makes even the hardest days brighter. When Mrs. Litz was diagnosed with cancer, Grandma Myrna encouraged her through every step of treatment, offering support, comfort, and even homemade remedies.

Mrs. Litz lovingly calls her “a celebrity in the classroom.” Students greet her with pure excitement each morning.

Senior Companion volunteer Carmen reviews sketches in her notebook during a home visit, using art to help seniors share and preserve meaningful memories.

Carmen

Carmen is a Senior Companion with a gift for listening — and for drawing. Each time she visits a homebound senior, she brings her sketchbook. As they share memories and pieces of their lives, Carmen quietly captures their stories in gentle sketches.

Her visits give seniors the chance to see their cherished memories honored and beautifully remembered.

Nancy stands with a Seniors in Service volunteer who provided transportation to a medical treatment appointment more than 100 miles from home.

Nancy

Nancy needed a 100-mile round trip for a treatment that involved anesthesia. She shared, “I couldn’t have done this without the Companion Transportation volunteers. Knowing someone cared enough to take me all that way, it meant everything.”

Joan

When Joan joined Health Buddies, she’d visited the ER 10 times in 3 months. At first, she was hesitant to talk to her Health Buddy, Ella, saying, “Young people don’t always understand what it’s like to live like this.”

But as Ella consistently called and truly listened, Joan opened up about her struggles with food insecurity and connected with resources she hadn’t known existed.

“There were days when I didn’t know what I would eat. Now, I have help and a new friend,” she shared.

After 12 weeks, Joan had only gone to the ER twice — and her mental health improved dramatically, showing how compassionate connection can transform a person’s well-being.

Seniors in Service volunteer Margie organizes donated food items at a community food pantry.
Seniors in Service volunteer Ron works in a warehouse handling donated items for community distribution.

Margie & Ron

Margie and Ron are indispensable members of the volunteer team at Florida Food Force in Pasco County. Week after week, they help provide hundreds of families with nutritious meals, making a tangible difference in the lives of those struggling to put food on the table.

Shirley, a Seniors in Service volunteer, stands with a staff member at ECHO’s Resource Center in Brandon, helping families access clothing and essential resources.

Shirley

Shirley volunteers each week at ECHO’s Resource Center in Brandon, helping struggling families find the clothing they need to feel confident and dignified as they work to rebuild their lives.

Her dedication brings comfort, hope, and a sense of normalcy to those facing challenging times.

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Volunteer with Seniors in Service and help create life-changing moments of connection, support, and hope across Tampa Bay.

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Amy Manning

Amy Manning

Outreach and Communications Manager

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