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Seniors in Service Earns Prestigious Distinction as a Service Enterprise

Senior volunteers and community members pose at a food distribution event while helping organize grocery bags and supplies.

Seniors in Service is proud to be recognized as a certified Service Enterprise, a prestigious distinction awarded to organizations that strategically engage volunteers to strengthen impact and organizational performance. After completing the nationally recognized Service Enterprise Program led by AL!VE and Points of Light, Seniors in Service now ranks among the top 11 percent of nonprofits nationwide in volunteer management excellence. The certification highlights the organization’s commitment to innovation, volunteer engagement, and building stronger communities through service.

Seniors in Service has achieved distinction as a Service Enterprise, joining the top 11% of nonprofits nationwide in volunteer management and organizational performance.

For the past year, we’ve actively participated in the Service Enterprise Program, a change management program led by the Association of Leaders in Volunteer Engagement (AL!VE) and Points of Light to help nonprofits selected from across the country enhance and sustain the spirit of volunteering. Research shows that nonprofits operating as Service Enterprises gain a greater return on volunteer investment and are significantly more adaptable, sustainable, and scalable.

When reviewing recommendations for our certification, the Association of Leaders in Volunteer Engagement reviewer Traci Lato Smith noted:

“It was a pleasure to review Seniors in Service of Tampa Bay’s application which highlighted their newly developed Ambassador Volunteer Certification program, brilliantly designed to help them both grow capacity and deepen relationships with their volunteers. I was impressed that volunteer information on their website is comprehensive, well organized, and very prominently featured, including a statement on their "Management" page highlighting the involvement of volunteers in their success and impact. ... All of this and so much more demonstrates that Seniors in Service of Tampa Bay is truly operating as a Service Enterprise, and AL!VE is proud to officially certify this remarkable organization for the next three years, through the end of 2026. I also want to share that I have marked their application as "exceptional" for potential use as an example for Hub training or for future case studies.”

Our participation in the Service Enterprise certification process has provided clarity on our strengths and opportunities for improvement. Our focus on new initiatives like our Ambassador Program increases our resources and bandwidth to spread our mission and increase impact. We are now better equipped to reach more people, inspiring them to make a difference through volunteering. We’re looking forward to continuing to grow our impact over the next three years with support from Service Enterprise’s peer network, research, and resources, engaging volunteers to make our community stronger. Join our growing army of caring volunteers!

AL!VE Certified Service Enterprise badge recognizing Seniors in Service as a Certified Service Enterprise for 2023–2026 through Points of Light.

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Amy Manning

Amy Manning

Outreach and Communications Manager

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