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Management and Staff Gear Up to Make a Difference Through Volunteer Opportunities

Meet some of Seniors and Services management and staff. Our success and ability to impact and changes lives of more than 2,500 at-risk seniors, veterans and children in Hillsborough, Pinellas and Pasco counties annually is due to our staff, volunteers, partners and contributors.

Together, we gear up, get involved and make a difference through community service in the Tampa Bay area. Learn More.

Robin Ingles

CEO
Phone: (813) 492-8935

Robin was initially lured to Seniors in Service as a volunteer, and her passion for the mission made it impossible for her to leave. Named Seniors in Service’s first-ever Director of Marketing and Development in 2015, she simply fell in love with the volunteers and their heartwarming stories, so when offered the CEO position in 2019, she jumped at the chance!

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Robin brings 20+ years of experience in finance, entrepreneurship, marketing, operations, team building and leadership, all directly applicable to the non-profit world. With a B.S. in Accounting from Wake Forest University, Robin applied her accounting expertise in the world of professional sports: from NASCAR to PGA Tour to Controller of the Tampa Bay Lightning. Later, as President of a 22-unit auto repair franchisor, her marketing skills led her to launch her own boutique advertising agency, advising small businesses in all industries across Tampa Bay. Selling her business inspired her to apply her talents to the non-profit sector.

As CEO, Robin has overseen the launching of new services and significant expansion of our impact throughout Hillsborough, Pinellas and Pasco Counties, managing multiple federal, state, county, city and private grant contracts and restricted/unrestricted contributions. A recognized leader in the field of aging, Robin is invited to speak in retirement communities and advocacy groups. Robin believes communities must come together to improve quality of life for all. “We can’t do it alone. I am committed to building enduring partnerships to tackle really complex issues that matter to the world and make my life purposeful.”

Donna Killoren

Community Outreach Director
Phone: (813) 492-8917

Donna is passionate about building enduring relationships to make positive impacts in the lives of children, seniors, veterans and volunteers. Since 2016, she has enjoyed contributing to Seniors in Service’s mission through outreach activities that include cultivating partnerships with funders and donors, collaborating with community partners, writing grant proposals, and designing new programs for enhanced community impact.

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Donna brings 40+ years of professional and life experiences. She conquered her grade-school math anxiety to earn a B.A. in Mathematics from New York’s Binghamton University - ranked tops in academics as well as number of cloudy days per year, which prompted her to eagerly accept IBM’s offer to join their team in sunny Houston, developing software for the Space Shuttle. After 18 years in various technical, marketing and management roles with IBM, Donna left the corporate world to focus on her family and volunteering. She went on to acquire and run a small manufacturing business with her husband until, after much soul-searching, she decided it was time for her next chapter; she wanted to use her skills and experiences to give back.

Seniors in Service was a perfect fit. “My most rewarding accomplishment as a business owner had nothing to do with transforming our company or recognition in the local business community. It was tutoring my employee’s son, who was told he wouldn’t pass first grade, and seeing his subsequent academic success that meant the most. And watching my own aging, out-of-town parents receive help from caring volunteers made me eager to ensure that services are readily available to the elderly in my own community. As a baby boomer, it’s easy to see how my generation can use their lifetime of skills and experiences to make the world a better place.”

Crystal Rice

Director of Finance and Accounting
Phone: (813) 616-6967

Crystal joined Seniors in Service during the COVID-19 pandemic, bringing her 20+ years of accounting and finance experience to bear during a time of great uncertainty and strife. "It was the mission that attracted me to Seniors in Service. Being able to use my skills to serve others is a real motivator." As Director of Finance and Accounting, she has done just that by maximizing the budget and allowing Seniors in Service to serve even more of the community.

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Working for a greater purpose is not new for Crystal. She previously oversaw the administration of government funds. While she used her skills to serve a greater mission, she never saw the direct effects of her labor. At Seniors in Service, she feels a difference. "I see the immediate impact our work has on those who need support. It's so rewarding."

Glarisol Traspalacios

Phone: (813) 492-8935

When asked to describe herself, Glarisol answers, “I’m a Servant Leader.” Glarisol has spent the last 20 years of her career in service of the community. She came to Seniors in Service in 2010 and has benefited nearly every program offered. Now, As the Operation: Veteran Connect Program manager, Glarisol uses her extensive experience to serve Veterans, active military members, and their families.

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Glarisol’s coworkers describe her as collaborative, caring, a joy to work with, and a real force for good. “Glarisol's mutual exchange of ideas benefit all who meet her. She has shared her love and caring in various community volunteer capacities. I am thankful to have met her.” Glarisol brings more than joy to Seniors in Service. She manages federal grants, develops and implements programs, recruits, trains, and places volunteers, and leverages community relationships to increase community impact. Glarisol explains, “My goal is to use my skills to serve those in need.”

Chris Noble

Community Engagement Manager
Phone: (813) 492-8916

Making a difference in peoples' lives has always been the hallmark of Chris's life and career. Through his extensive youth work and pastorates throughout the United States, he developed a love for people and volunteers that eventually led him to Seniors in Service.

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Chris began his management career at Lowes and soon moved on to Pitney Bowes as a sales executive. His experience with Pitney Bowes and other Fortune 500 companies, like G&K Services and ABM, became invaluable. He developed the skills to determine his customers' needs and learned how to meet those needs with real solutions.

Outside of the office, Chris spent hours volunteering for his community and local churches. He developed and maintained youth and adult music programs and coordinated volunteers. This love of service and helping others brought Chris to Seniors in Service as the Pasco County Retired & Senior Volunteer Coordinator and Liason in 2019. He quickly grew and moved on to become the Programs Director in 2020.

Lorena Mielke

Education Programs Manager
Phone: (813) 492-8925

Lorena has known that she wanted to make a difference for most of her adult life, and it has influenced every professional move she has made. "I hoped for a career in nonprofits because I believed in a career where I could make a difference, help others, and be proud of the work I do. That's exactly what I have found in Seniors in Service."

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Lorena quickly created positive change after joining Seniors in Service as the Readers in Motion Coordinator in May 2017. Under her stewardship, the program nearly tripled to serve three schools and seven Children's Board Family Resource Centers.

<pLorena took her current position as the Education Programs Manager during the turbulence of 2020. Where many programs would have folded, Lorena and her team didn't give up. Thanks to her leadership, Foster Grandparents and Readers in Motion volunteers stayed active, and most even learned to navigate new technology to tutor and mentor virtually. The love Lorena has for children and Seniors in Service is apparent, "I see the impact we have on children, foster community connection, meet educators where they are and engage the most beautiful, humble volunteers in something they love. I feel so lucky to do what I do. "

Rose Rolon

Senior Services Manager
Phone: (813) 492-8932

Rose started her journey with Seniors in Service back in 2018 as the Volunteer Program coordinator. In previous positions, Rose worked to make a difference and help those in need. However, she felt removed from the end result, “It was difficult to be on the phone, trying to help people, but to never be in real contact with them.” Her drive to make a direct and immediate difference brought Rose to Seniors in Service. “I wanted to make an impact. I wanted to help.”

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Rose brings with her many transferrable skills thanks to her experience in education, insurance, and non-profits. Rose brings her attention to detail and calm demeanor to bear as the Senior Services Manager. When faced with a challenge, Rose does not panic. She immediately jumps and finds a solution on the fly. Rose explains, “This is where my heart is. I enjoy helping people.”